Articles by Philip Celasco

Check PC compatibility to run Windows 11 with PC Health Check or Windows Update. See the requirements, TPM and Secure Boot checks, and what to do if it fails.

Use Media Creation Tool to upgrade a PC to Windows 11: make a USB drive or ISO, run setup.exe, keep your files, and fix blank screen and upgrade errors.

Get into the BIOS on a Microsoft Surface by holding volume-up and pressing power. Plus the Windows Settings route, Surface Pro 3 steps, boot order and Secure Boot.

Find a Windows 11 serial number and product key with PowerShell CIM commands, why results come back blank, WMIC replacements, and remote inventory steps.

Fix iPhone error -18 when a restore fails: update the Apple Devices app, iTunes or macOS, change cable and port, then restore in recovery mode on iPhone.

Clean up your Windows 11/10 PC with built-in tools: uninstall apps, run Disk Cleanup, empty the Recycle Bin, optimize drives and trim startup apps and extensions.

Microsoft Store on Windows 11: open it, sign in, install apps, turn on automatic app updates, update manually, repair or uninstall apps, and fix Store errors.

Recover BIOS on a laptop with the maker’s recovery keys: Windows + B on HP, Ctrl + Esc on Dell, or an ASUS USB drive. Fixes for failed updates and Secure Boot.

Fix the Windows Update “Error encountered” message on Windows 11: find the error code, run the troubleshooter, fix 0x80d02002, clear the cache and read the logs.

Fix the printer “Driver is unavailable” error on Windows 11 and 10: reinstall the printer, install the maker’s driver, clear the spooler and remove old drivers.

A red CPU light on a motherboard means the board cannot find or start the processor. Check CPU power, reseat the chip, update the BIOS and clear CMOS.

Get an IMAP password by generating an app password at your email provider: iCloud, Gmail, Yahoo or Outlook.com. Exact steps, server settings and sign-in fixes.