Microsoft investigates reports of YouTube crashing Edge browser

Some users on online forums reported Microsoft Edge freezes and crashes when they watch a Youtube video on Full Screen. The issue seems to have majorly affected the stable version, Edge 90. Microsoft said it is looking into the issue and rolled out a fix for the potential cause to Canary. Meanwhile, if you’re affected, here is what you can do.

Certain Google services only work in Chrome browser, Google Translate is an example. Some Apps work without any issues on any  Chromium browser.

To avoid compatibility issues, Microsoft switched to Chromium/Blink for Edge. Seems everything is fine so far till now when comes to Google properties.

But, Microsoft Edge based on Chromium is not flawless.

YouTube videos freeze and crash Microsoft Edge

After a recent upgrade to Edge 90, users started complaining when they watch a YouTube in full screen, it freezes and the Edge sub-process consumes most resources, and eventually, the Edge browser crashes.

Some users found killing Edge process consuming resources in Task Manager, makes the video work again.
YouTube Crashes on Microsoft Edge v90 in full screen

Reddit is filled with reports about the issue and a thread on the Edge tech community forum reveals Edge users going through in recent days with YouTube.

Microsoft pushes a fix to Edge Canary

Microsoft says they push a fixed fix for a potential cause to Edge Canary, so try it out for the time being.

Microsoft Edge Community Manager Missy Quarry provided these statements in a couple of Reddit threads.

“I have been working with the team to investigate similar reports of YouTube crashing the browser. There are a couple of situations around this, so I’d love to verify a recent fix we put in resolves any of you off if you continue to experience any hanging or crashing”

“We believe we have resolved one potential cause of this, and this currently in our canary channel. I’m not sure if it made it to our dev channel this week, if you’re still experiencing crashes give our canary channel a shot” Missy said.

If you don’t want to test bleeding Edge Canary, try the following steps

  • Try clearing the cache
  • Disable hardware acceleration by visiting Settings > System > Toggle, ” Use hardware acceleration when available” and restart Edge.
  • Run YouTube video in Private mode to check extensions aren’t causing this
  • Disable Extensions
  • Update Edge browser.
  • Update Graphics card drivers
  • See if using Edge Dev or beta or Canary or Chrome or other browsers such as Firefox or Opera. helps.

Are you affected? Let us know in the comments below.

More on Microsoft Edge:

Microsoft Boosts Security in Edge w/ Automatic HTTPS, here’s how you can enable it

Microsoft adds Sidebar Search for Images to Edge

Microsoft Edge gets authentication option for Password Autofill

First Look at Office Viewer feature in Microsoft Edge

Venkat Eswarlu

Venkat is an independent technology journalist and the founder of Techdows. He has been covering web browsers, Windows, and software news since 2009. His exclusive scoops on Chrome, Firefox, and Edge features have been cited by Forbes, TechCrunch, Wired, CNET, and other major publications.

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