You can install the Amazon Music app on a Windows 11 or Windows 10 PC and on a Mac for free. Windows users get it from the Microsoft Store or from Amazon’s download page, and Mac users get it from Amazon.
The Store package is a 100.4 MB download from AMZN Mobile LLC. Sign in with your Amazon account after it installs, and the same library follows you to your phone and the web player.
Below are the official links, install steps for both routes, the Mac download, what each plan lets you save to your computer, and fixes for an app that will not install or open.
Which Amazon Music download do you need?
Match the device in front of you to a row. Every route is free and uses the same Amazon account.
| Your device | What to get | Size |
|---|---|---|
| Windows 11 or Windows 10 PC | Amazon Music on the Microsoft Store | 100.4 MB |
| Windows PC where the Store is blocked | Amazon’s desktop download page | Not listed |
| Mac | Amazon’s desktop download page, opened on the Mac | Not listed |
| iPhone or iPad on iOS 16 or later | Amazon Music on the App Store | 606.4 MB |
| A shared or locked-down computer | The web player, nothing to install | 0 |
The Store figure is the whole download, because Amazon ships a single x86 package. It takes 208.7 MB once installed.
Download Amazon Music from the official Amazon and Microsoft links
Amazon publishes the desktop app in two places, and the phone app in a third. Use these links and nothing else.
- Amazon Music on the Microsoft Store, product 9NMS233VM4Z9 — 100.4 MB · publisher AMZN Mobile LLC, updates through the Store
- Amazon Music for PC and Mac, Amazon’s download page — detects Windows or macOS and starts the matching installer
- Amazon Music: Songs & Podcasts on the App Store — 606.4 MB · iPhone and iPad
- Amazon Music web player — plays in the browser with no install
A setup file offered on any other site is not from Amazon. The Store listing names AMZN Mobile LLC as publisher, so check that line before you select Get.
Check the Amazon Music system requirements before you install
Any PC on Windows 10 version 1607 or newer clears the Store floor. Windows 11 is covered by the same package.
| Field | Value |
|---|---|
| Software | Amazon Music |
| Developer | AMZN Mobile LLC |
| Latest version | 9.5.2.0 (Microsoft Store package) |
| Store package updated | 29 July 2025 |
| License | Free app; Amazon Music Unlimited is a paid plan |
| Supported OS | Windows 11, Windows 10 build 14393 or later, macOS |
| Architecture | x86 package, no separate x64 or ARM64 package |
| Download size | 100.4 MB from the Microsoft Store |
| Installed size | 208.7 MB |
| Minimum hardware | Keyboard and mouse |
| Microsoft Store product | 9NMS233VM4Z9, package AmazonMobileLLC.AmazonMusic |
| Offline installer | No |
| Last verified | 2026-09-13 |
Press Windows + R, type winver and select OK to read your Windows build before you start.
Install Amazon Music from the Microsoft Store or with winget
The Store route is the quickest on Windows, and it keeps the app updated for you.
- Open Microsoft Store from the Start menu.
- Search for Amazon Music, or open product 9NMS233VM4Z9 directly.
- Confirm the publisher line reads AMZN Mobile LLC.
- Select Get, or Install if the app was on this PC before.
- Select Open when the download finishes.
- Sign in with the email and password of your Amazon account.
- For a command line instead, run winget install 9NMS233VM4Z9 –source msstore in Terminal.
The winget command pulls the same Store package, so both routes end with an identical install.
How to install Amazon Music on Windows 11 and 10 from Amazon
Use this route when the Microsoft Store is disabled on your PC. Amazon’s page starts the installer on its own.
- Open Amazon’s desktop download page in Edge, Chrome or Firefox.
- Wait a few seconds for the download to start. If nothing happens, select restart the download.
- Open your browser’s downloads panel and locate the installer file.
- Click the installer file. It installs Amazon Music automatically.
- Select Yes if Windows shows a User Account Control prompt.
- Enter your Amazon account information when the app opens.
The page fetches its installer link at run time, so a browser extension that blocks scripts can stop the download from starting.
Should you install Amazon Music from the Microsoft Store or from Amazon?
Take the Microsoft Store version on Windows 11 and 10. It carries a stated size, a named publisher and Store updates, and winget can install it on many PCs. Amazon’s own installer is the fallback when the Store is turned off by an administrator. On a Mac, Amazon’s download page is the only route to the desktop app.
Which Amazon Music download do you need for your Mac?
Amazon calls the desktop app Amazon Music for PC and Mac, and one download page serves both systems.
| What you want on the Mac | What to do | Where to go |
|---|---|---|
| The desktop app | Open Amazon’s download page in Safari or Chrome on the Mac. It picks the Mac installer | Amazon’s desktop download page |
| An App Store install | Not available. The iPhone app is not offered for Mac, so use the download page | App Store listing, iPhone and iPad only |
| Nothing installed | Play from the browser | Amazon Music web player |
After the download, open the installer from the Downloads folder and sign in. Purchased music you save from the Mac app lands in your Music folder.
Is Amazon Music free?
Yes. The app costs nothing, and the plan you listen on decides what you pay. The Microsoft Store lists Amazon Music at $0.00, and the App Store lists the iPhone app as free. Amazon offers Amazon Music Free and Amazon Music Prime alongside the paid Amazon Music Unlimited plan. Unlimited is free for 30 days for new subscribers, then renews at $12.99 a month, or $11.99 a month for Prime members. It adds 100 million songs ad-free, one Audible audiobook a month, and HD and Spatial Audio.
What Amazon Music can save to your computer
The desktop app plays every plan, but only some music can be saved as files. Offline listening for streaming titles is a feature of the phone and tablet apps.
| Music you have | Download to a PC or Mac? | Where it goes |
|---|---|---|
| Songs and albums you bought | Yes | Amazon Music folder under My Music on a PC, or the Music folder on a Mac |
| Amazon Music Prime titles | No | Use the Amazon Music phone or tablet app for offline playback |
| Amazon Music Unlimited titles | No | Use the Amazon Music phone or tablet app for offline playback |
To save a purchase, select Library, then Songs or Albums, then Purchased. Open the context menu next to the song or album and choose Download.
How to check your Amazon Music version and update it
A Store install updates through the Store, so the version check starts in Windows Settings.
- Open Settings, select Apps, then Installed apps.
- Select the three dots beside Amazon Music and choose Advanced options.
- Read the number next to Version under Specifications.
- Open Microsoft Store and select Library in the sidebar.
- Select Get updates and install anything listed for Amazon Music.
Compare the number with the version in the requirements table above. A lower number means an update is waiting.
Fix Amazon Music not installing or not opening on Windows 11 and 10
The Microsoft Store will not download Amazon Music
A stale Store cache or a pending restart.
- Restart the PC if Windows installed updates since the last reboot.
- Press Windows + R, type wsreset.exe and select OK. A blank window closes and the Store reopens.
- Check that the date, time and region on the PC are correct, then select Get again.
The Store says the app does not work on this device
Windows is older than Windows 10 build 14393.
- Press Windows + R, type winver and select OK.
- If the build is lower than 14393, open Settings > Update & Security > Windows Update and install the offered updates.
- Return to the Store listing and select Get.
Amazon’s download page shows the steps but no file arrives
The browser blocked the automatic download or the script that fetches the installer link.
- Select restart the download on the page.
- Allow downloads from amazon.com if the browser shows a blocked-download notice.
- Turn off script-blocking extensions for amazon.com, reload the page, or use the Microsoft Store instead.
Amazon Music installed but will not open
A damaged install, which Windows can repair without touching purchased files.
- Open Settings > Apps > Installed apps.
- Select the three dots beside Amazon Music, then Advanced options.
- Select Repair and reopen the app.
- If it still fails, select Reset and sign in again.
How to uninstall Amazon Music from Windows or Mac
Removing the app leaves your Amazon account, playlists and purchases untouched. Downloaded purchase files stay in their folder until you delete them.
- Close Amazon Music.
- On Windows, open Settings, select Apps, then Installed apps.
- Select the three dots beside Amazon Music, choose Uninstall, then confirm.
- On a Mac, open Finder and select Applications.
- Drag Amazon Music to the Trash, then empty the Trash.
- Delete the Amazon Music folder inside Music only if you want purchased downloads gone too.
Reinstalling later and signing in brings back your library, because it lives in your account rather than on the computer.
Which way to listen without the Amazon Music desktop app?
The same account works everywhere, so pick whichever device is closest.
| Option | Best for | Link |
|---|---|---|
| Web player | Work PCs, Chromebooks and shared computers with no install rights | music.amazon.com |
| iPhone and iPad app | Offline playback of Prime and Unlimited titles on the go | App Store listing |
| Microsoft Store app | Windows PCs where you want Store updates | Store product 9NMS233VM4Z9 |
The iPhone app needs iOS 16.0 or later and is a 606.4 MB download.
Frequently asked questions
Is the Amazon Music app free to download?
Yes. The Microsoft Store lists it at $0.00 and Amazon’s own download page charges nothing. You pay only for Amazon Music Unlimited, at $12.99 a month or $11.99 for Prime members.
Where is the official Amazon Music download for PC?
Two places: the Microsoft Store listing for product 9NMS233VM4Z9, published by AMZN Mobile LLC, and Amazon’s desktop download page on amazon.com, which starts the installer automatically.
Does Amazon Music work on Windows 11?
Yes. The Store package runs on Windows 11 and on Windows 10 build 14393 or later. The same listing and the same winget command cover both systems.
How big is the Amazon Music download?
The Microsoft Store package is a 100.4 MB download and takes 208.7 MB once installed. The iPhone and iPad app is a separate 606.4 MB download from the App Store.
Can I download Amazon Music for Mac?
Yes. Open Amazon’s desktop download page on the Mac and it serves the Mac installer. The desktop app has no Mac App Store listing, and the iPhone app is not offered for Mac.
Can I download Amazon Music songs to my computer for offline listening?
Only songs and albums you bought. They save to an Amazon Music folder under My Music on a PC or Music on a Mac. Prime and Unlimited titles cannot be downloaded to computers.
Is there an Amazon Music offline installer?
No. The Microsoft Store and winget deliver the package over the internet, and Amazon’s download page fetches its installer link when the page loads, so you need a connection to install.
Can I install Amazon Music with winget?
Yes. Run winget install 9NMS233VM4Z9 –source msstore in Terminal. It installs the same Microsoft Store package published by AMZN Mobile LLC and updates through the Store afterwards.
Why will Amazon Music not open after installing?
Usually a damaged install. Open Settings, then Apps, then Installed apps, choose Advanced options for Amazon Music and select Repair. If that fails, select Reset and sign in again.
Do I need Amazon Prime to use the Amazon Music app?
No. The app installs for any Amazon account, and Amazon runs an Amazon Music Free tier. Prime adds Amazon Music Prime, and Unlimited is a separate paid plan with a 30-day free trial.
