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Error: There was a problem loading the Share History

Last updated on July 14, 2016 By Venkat

If you’ve received ‘There was a problem loading the share history‘ error or ‘error loading share history‘ message while you’re working on your computer, don’t try too hard to know which application has caused it (because when you use Windows 10, there is a chance of a getting a doubt it was somehow related to file history feature), but it was Snagit.

Snagit 13 on our system produced the same error. If you’re getting the error mentioned in this article randomly or continuously or on startup of system, do this to prevent it from reoccurring. The fix involves deleting the sharehistory xml file of Snagit.

There was a problem loading the share history
This error was produced by Snagit Editor

READ: Fix Snagit’s Failed to Save Document Error

Fix There was a problem loading the share history

1. Open Run dialog, type this following and press enter: %localappdata%\techsmith\snagit

2. Backup ShareHistory.xml file elsewhere and permanently delete it.

Filed Under: Troubleshooting Tagged With: SnagIt

Reader Interactions

Comments

  1. Jerry Martinez says

    October 5, 2016 at 10:14 pm

    excellent!! tkhs!!

  2. Jennifer Cohen says

    December 21, 2016 at 10:20 pm

    Thanks Venkat! Your solution worked perfectly for me!

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