Sign on to Citibank Online at citi.com/login, select the account, and read both numbers from the Account information box on that account's page.
This guide covers the app, statement, check and phone routes, the SWIFT details for incoming international wires, and who should ever be given these numbers.
The fastest way to find your Citibank account number and routing number
Citi puts both numbers in one place for a consumer checking, savings or money market account.
- Go to citi.com/login and sign on to Citibank Online with your User ID and password.
- Select the checking, savings or money market account the payment will reach.
- Open the Account information box on that account's page.
- Read the account number and the transfer routing number from that box.
- Copy both numbers straight from the screen rather than typing them from memory.
Citi gives this same instruction on its wire transfers page to anyone who needs to receive money into a Citi account.
Which method should you use?
| Your situation | Use this | Why |
|---|---|---|
| You can sign on to Citibank Online | The Account information box on the account page | The one route Citi documents for both numbers together |
| You are away from a computer | The Citi Mobile® App, signed on with the same credentials | Same account records, on iPhone and Android |
| You keep a Citi checkbook | A blank check for that account | Citi states both details are on your checks |
| You have a statement but no checkbook | The statement in Citi Online, in the app, or the mailed copy | It names the account it covers; confirm the full number in the Account information box |
| The account has never been registered online | Citi's Let's Set Up Your Online Access page | Registration is what opens the Account information box |
| A sender is wiring money to you from abroad | SWIFT code CITIUS33 with intermediary Bank code 0210-0008-9 | Citi publishes both for incoming international wires |
| You cannot get online at all | Call Citi on 1-800-374-9700 (TTY: accepts 711 or another Relay Service) | Citi lists this line on its banking pages |
Understanding the Importance of Your Citibank Account and Routing Numbers
A payment fails when either number is wrong. Citi warns that one incorrect digit can delay or misdirect a wire, and a sent wire usually cannot be cancelled.
| Number | What it identifies | Where Citi shows it | What it is used for |
|---|---|---|---|
| Account number | Your individual Citi deposit account | The Account information box in Citibank Online, and your checks | Direct deposit, incoming wires, ACH payments, bill pay |
| Routing number, called an ABA number by Citi | The bank, for payments inside the United States | The Account information box as the transfer routing number, and your checks | Domestic wires and direct deposit |
| SWIFT/BIC code | Citibank inside the global payment network | Published by Citi as CITIUS33 | International wires in and out |
| Intermediary bank code | The correspondent leg of an incoming international wire | Published by Citi as 0210-0008-9 | Incoming international wires only |
| Citi credit or debit card number | A card, not a deposit account | On the card; Citi's registration form treats it as separate from a Bank Account Number | Card servicing and card payments, never direct deposit |
The routing number is shared by every account it covers. The account number belongs to you alone, which is why the two are guarded differently.
How To Find Your Citibank Account Number in 2025
Work down this list and stop at the first route that shows the full number.
- Open the Citi Mobile® App on your iPhone or Android phone and sign on with the same User ID and password you use for Citibank Online.
- Select the checking or savings account, then open that account's detail screen.
- If the app shows only a shortened account label, sign on at citi.com/login and read the Account information box instead.
- With no sign-on available, take a blank check from your Citi checkbook; Citi states the account number and routing number are on your checks.
- With no checkbook, open your latest statement in Citi Online, in the Citi Mobile App, or the paper copy Citi mailed you, and identify the account it covers.
- Still stuck: call Citi on 1-800-374-9700 (TTY: accepts 711 or another Relay Service) and expect to verify your identity before an agent discusses the account.
- Or take photo ID to a branch; the Branch/ATM Locator shortcut on Citi's Contact Us page finds the nearest one.
How To Find Your Citibank Routing Number in 2025
Citi does not publish a consumer routing number on its public pages, so read yours from the account itself rather than from any list.
- Sign on to Citibank Online and open the Account information box for the account that will receive the payment.
- Take the value labelled transfer routing number, not the account number and not a card number.
- Cross-check it against the routing number printed on a blank Citi check for the same account.
- For an Intra Citi Transfer between two U.S. Citibank accounts, confirm the number against your Online Funds Transfer Agreement, which lists the Citibank routing numbers those transfers use.
- For an incoming international wire, give the sender Citi's SWIFT code CITIUS33 and intermediary Bank code 0210-0008-9 alongside your account number.
- Pass the number to the payer exactly as shown, digit for digit.
- If the check and the screen disagree, call Citi on 1-800-374-9700 before the payment is sent.
How to check it worked
- Reopen the Account information box and compare both numbers digit by digit against what you handed over.
- Confirm the payer's form records the right account type, checking or savings, next to the numbers.
- Watch the account in Citi Online or the Citi Mobile App on the date the payment is due.
- For payroll, look before 9 AM on payday; Citi notes a direct deposit is usually processed before then.
- Turn on Citi Account Alerts so the credit reaches your phone the moment it posts.
A payment that never lands is the signal that a digit is wrong. Recheck the numbers before asking the payer to resend.
Special Cases and Important Considerations in 2025
| Case | What changes | What to do |
|---|---|---|
| Accounts opened at different branches or in different regions | Citi ties Intra Citi Transfers to certain Citibank routing numbers, so one number does not fit every account | Read the transfer routing number from that specific account's Account information box |
| A newer account type or a recently added service | The account still gets its own entry in Citibank Online | Select that account first, then open the Account information box |
| An incoming international transfer | A routing number on its own is not enough | Give the sender CITIUS33 and intermediary Bank code 0210-0008-9 with your account number |
| Sending money abroad from your Citi account | A SWIFT/BIC code, the recipient's bank address and the purpose of the transfer are required | Collect these from the recipient directly, never from a website |
| A Citi credit or debit card | The card number is not a deposit account number | Choose Bank Account Number, not Credit/Debit Card Number, when a form asks for banking details |
| A business bank account managed through Citi Online | Citi's paperless statement service does not cover those accounts | Use the mailed statement, or CitiBusiness servicing, for account paperwork |
| Same-day cut-off times | Citi generally sends transfers the same business day before 6:00 PM ET international and 6:45 PM ET domestic | Supply the numbers before the cut-off so the payment is not held to the next day |
Security Tips: Protecting Your Banking Information in 2025
These two numbers are enough for someone to send money in, and in some payment setups enough to pull money out. Treat them like a house key, not like a phone number.
| Who is asking | Safe to share? | What to do |
|---|---|---|
| An employer or benefits payer setting up direct deposit | Yes | Put the numbers on the payer's own direct deposit form, not in an ordinary email |
| A person or business sending you money | Yes, the account number and routing number only | Send them through a channel you opened; never reply to an unexpected request |
| A payee sending new payment instructions by email | Not until confirmed | Call the payee on a number you already trust and confirm the details before anything moves |
| An unsolicited call, text or email claiming to be Citi | No | End the contact, then report the message to [email protected] |
| A stranger promising a refund, prize or investment return | No | Citi notes wired funds may not be recoverable once sent |
| Anyone asking for your User ID, password or one-time passcode | No, in any circumstance | None of those are needed to receive a payment |
If the account may already be compromised, Citi staffs its fraud lines 24/7: 1-800-950-5114 for credit cards and 1-888-248-4226 for debit cards, TTY via 711 or another Relay Service.
Fix a Citibank account number or routing number you cannot find
You cannot find the account number anywhere in Citibank Online
The numbers sit inside the individual account page, not on the accounts summary.
- Select the individual account from the account list instead of reading the summary.
- Open the Account information box on that account's page.
- Switch to a desktop browser if a narrow screen collapses the box.
The Citi Mobile App will not show the full account number
Citi documents the Account information box in Citibank Online as the place both numbers are shown.
- Sign on at citi.com/login in a browser with the same credentials.
- Select the account and open the Account information box.
- Use Citi Mobile Snapshot for a balance summary only; Citi describes it as an account summary, not a source for the full number.
The account has no online access set up
The account was never registered for digital access, so there is nothing to sign on to.
- Open Citi's Let's Set Up Your Online Access page at online.citi.com.
- Choose Bank Account Number, or Credit/Debit Card Number if that is what Citi sent you.
- Enter the account or card number Citi mailed you, or gave you when the account was opened, then select Continue.
- Complete Verification, Set Up Online Access and Confirmation, then sign on and open the Account information box.
You are locked out of Citibank Online
A forgotten password or User ID blocks the only route Citi documents for both numbers.
- Open Citi's Contact Us page and select the Reset Password shortcut.
- Complete the reset, then sign on at citi.com/login.
- If the reset fails, call Citi on 1-800-374-9700 (TTY: accepts 711 or another Relay Service).
The statement you need is not in Citi Online
Citi notes that online statements are not available for all accounts, and archived statements are retrieved on request.
- Request the archived statement in Citi Online and allow 24 to 72 hours for it to become available.
- For a business bank account managed through Citi Online, use the mailed statement; the paperless statement service does not cover those accounts.
- In the meantime, take both numbers from the Account information box or a blank check.
The routing number on your check does not match the one on screen
Citi uses more than one routing number, and the transfer routing number is not always the number printed on a check.
- Use the transfer routing number from the Account information box for wires and transfers.
- Read your Online Funds Transfer Agreement for the Citibank routing numbers that Intra Citi Transfers use.
- Call Citi on 1-800-374-9700 before a large payment is sent if the two still differ.

Additional Resources and Support
- Citi wire transfers and Intra Citi Transfers — Names the Account information box as the place to find your account number and transfer routing number, and lists CITIUS33
- Citi: what is direct deposit — What a payer needs from you, and Citi's note that the details are on your checks or in the online portal
- Citi: how to wire money — Domestic versus international requirements, and why one wrong digit matters
- Set up online access — Registration for an account that has never been used online
- Citi Contact Us — Phone numbers by product, plus the Reset Password and Branch/ATM Locator shortcuts
- Citi Fraud and Scam Prevention Central — Fraud lines, [email protected] reporting, Account Alerts and 2-Step Authentication
- Citi Mobile App — The iPhone and Android app, Citi Mobile Snapshot and Citi Quick Lock
Frequently Asked Questions
How do I find my Citibank account number online?
Sign on to Citibank Online at citi.com/login, select the account, and open the Account information box on that account's page. Citi names this box as the place that shows both your account number and your transfer routing number.
How do I find my account number on the Citibank app?
Sign on to the Citi Mobile App with the same User ID and password, then open the account's detail screen. If the app shows only a shortened label, sign on at citi.com/login and read the Account information box instead.
Where do I find my Citibank account number on a check?
Both numbers are printed on your checks, which Citi confirms on its direct deposit page. If you cannot tell which is which, match them against the Account information box in Citibank Online before handing them to anyone.
How do I get my Citibank account number without a check?
Use Citibank Online or the Citi Mobile App first. Failing that, open a statement, call Citi on 1-800-374-9700, or take photo ID to a branch found through the Branch/ATM Locator on Citi's Contact Us page.
How many digits is a Citibank checking account number?
Citi does not publish a fixed length on its public pages, and lengths differ between deposit accounts, cards and loans. Read the complete number from the Account information box rather than counting digits on a form.
Is my Citi card account number the same as my checking account number?
No. Citi's online registration form treats Credit/Debit Card Number and Bank Account Number as separate choices. A card number cannot be used for direct deposit or for receiving a wire into a deposit account.
How do I view my Citi account information without signing on?
Citi Mobile Snapshot gives instant access to a bank and credit card account summary without signing on every time. It is a summary, so sign on and open the Account information box for the full account and routing numbers.
Where do I find my Citibank routing number for a wire transfer?
Open the Account information box for the receiving account in Citibank Online and use the value labelled transfer routing number. For an incoming international wire, add Citi's SWIFT code CITIUS33 and intermediary Bank code 0210-0008-9.
Can Citibank customer service give me my account number?
Call 1-800-374-9700, TTY via 711 or another Relay Service. Citi notes that a phone request may require verifying your identity by providing the account number or answering a security question, so have identification ready.
Where is the account number on a Citibank statement?
A statement identifies the account it covers, and you can open it in Citi Online, in the Citi Mobile App, or read the mailed copy. Confirm the full number against the Account information box before sending it to a payer.
Does Citibank have more than one routing number?
Yes. Citi describes Intra Citi Transfers as tied to certain Citibank routing numbers listed in your Online Funds Transfer Agreement, so the correct number is the one shown for your own account, not a number copied from elsewhere.
What is Citibank's SWIFT code for an incoming international wire?
Citi publishes SWIFT code CITIUS33 with intermediary Bank code 0210-0008-9 for incoming international wires. Give the sender both of those along with your account number, and expect a $15 standard incoming wire fee unless your relationship tier waives it.

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