How To Change Payment Method on Netflix

To change your payment method on Netflix, sign in at netflix.com in a web browser, open the Manage payment info page, and select Update next to your current card or + Add Payment Method.

This guide covers accounts billed by Netflix, accounts billed by a partner or app store, backup payment methods, removing an old card, and what to do when Netflix declines a payment.

The fastest way to change your Netflix payment method

This works when Netflix bills you directly by card, PayPal or gift card. It takes about a minute on a computer or a phone browser.

1. Open netflix.com/account/membership/payment-methods in a web browser. This is the Manage payment info page.
2. Sign in with your Netflix email or phone number and password if asked.
3. Select Update next to the payment method you want to change, or select + Add Payment Method to add a new one.
4. Enter the new card number, expiration date, security code and billing postal code, or choose PayPal.
5. Save the change and confirm the new method now carries the Preferred badge.

If the page shows no Update button, a partner or app store bills you instead. The next section shows how to tell.

Check How Your Netflix Account Is Billed

Where you change your payment depends on who charges you. Netflix can only edit payment methods it bills itself.

Open your Account page and look at the Membership section. A partner-billed account shows a link to the partner or instructions to contact them instead of card details.

What the Account page shows	Who bills you	Where to change payment
A card, PayPal or gift card balance you can edit	Netflix	The Manage payment info page on netflix.com
A cable, internet or mobile provider name, such as Xfinity, Spectrum, T-Mobile or Verizon	A package partner	Your account with that provider; Netflix cannot edit it
A link or instructions to contact your payment partner, such as an app store	A third-party payment partner	Your account with that company, then return to Netflix if you want to switch to direct billing
A Netflix gift card balance plus a card	Netflix	Manage payment info; the gift card balance is used first, then the Preferred method

Netflix in the US accepts Visa, Mastercard, American Express and Discover credit and debit cards, prepaid cards with those logos, PayPal and Netflix gift cards. Cards must be enabled for recurring online (e-commerce) transactions.

Change Your Netflix Payment Method in Account Settings

Use this route on a Windows PC, Mac or Chromebook. It reaches the same page as the direct link above, starting from the Netflix home screen.

1. Go to netflix.com in any browser and sign in.
2. Open your Account page at netflix.com/account.
3. Check the Membership section, then select Manage payment info.
4. Select Update next to the current card, or select + Add Payment Method.
5. Enter the new details and save them.
6. Return to Manage payment info and check that the new method shows the Preferred badge.

Update Netflix Payment Details on Mobile

Payment methods cannot be managed inside the Netflix app on iPhone, iPad or Android. The only exception Netflix lists is the app downloaded from the Samsung Galaxy Store.

Use your phone's web browser instead, such as Safari or Chrome.

1. Open Safari, Chrome or another browser on your phone.
2. Go to netflix.com/account/membership/payment-methods and sign in.
3. Tap Update next to the method you want to change, or tap + Add Payment Method.
4. Type the new card or PayPal details and save.
5. Reopen Manage payment info and confirm the new method shows the Preferred badge.

If the browser page has no payment options, your mobile carrier or app store bills you. Change the payment method in that company's account, not on Netflix.

Add a Backup Payment Method

Netflix lets you keep more than one payment method on file. The Preferred method is charged each month, and the others act as backups that are charged only if the Preferred one is declined.

Before adding a backup, check that the card has a different expiration date from your main card and is enabled for recurring online payments. Otherwise both can fail in the same month.

1. Open the Manage payment info page and sign in.
2. Select + Add Payment Method and enter the second card or PayPal account.
3. Save it. It appears in the list without the Preferred badge, which makes it the backup.
4. To swap which one is charged first, select the three dots beside Update on the method you want and choose Make Preferred.

Accounts billed through a package provider can sometimes add a secondary method for extras, such as an extra member. The option appears during that purchase or as Add Payment Method on the Account page, depending on provider eligibility, and it is not available in all countries.

Remove or Replace an Old Payment Method

Netflix does not let you delete your only payment method. Add the replacement first, then delete the old one. After removal, Netflix can no longer charge that method unless you add it again.

1. Open Manage payment info and sign in.
2. Select + Add Payment Method and save the replacement card.
3. On the new card, select the three dots beside Update and choose Make Preferred.
4. On the old card, select Delete.
5. Confirm the list now shows only the methods you want Netflix to charge.

Netflix customer service cannot remove one specific method for you. It can remove all methods if you do not pay through a partner or with a gift card. Some third-party payment methods cannot be removed at all, and backup methods on partner packages need a request to Netflix support.

Change payment when a partner or app store bills you

When a provider such as Xfinity, DirecTV, Dish, Frontier, Optimum, Spectrum, T-Mobile, Verizon or Cox bills you, Netflix is a line on that provider's bill. The payment method lives in your account with that company.

1. Open your Netflix Account page and read the Membership section to see which partner bills you.
2. Sign in to that partner's website or app.
3. Change the card or bank account in the partner's billing settings.
4. If you want Netflix to bill you directly instead, end Netflix through the partner first, then sign in to netflix.com and add your own card on Manage payment info.
5. Check your Netflix Account page again; it now shows your card instead of the partner.

Your Netflix billing date can differ from the partner's own billing date.

How to check the new payment method worked

1. Reopen Manage payment info and confirm the new method carries the Preferred badge.
2. Open Payment History after your next billing date and check the charge lists the new card or PayPal.
3. Allow several days; a Netflix charge can take time to appear after the billing cycle starts.
4. If the old card is still charged, check that you deleted it or moved the Preferred badge.

Fix Problems When Netflix Won’t Accept Your Payment

Payment method was declined

Your bank refused the charge, often because a detail on file is wrong or expired.

1. Check the postal code, security code and expiration date on Manage payment info.
2. Select Update and correct any detail that is wrong.
3. If the details are right, retry the payment or try a different payment method.
4. Ask your bank to allow recurring e-commerce charges on the card, and international transactions if needed.

Netflix does not accept the card at all

The card type is not supported, or a virtual card was refused in your market.

1. Use a Visa, Mastercard, American Express or Discover card, or a prepaid card with one of those logos.
2. If a virtual card is declined, switch to a physical card, PayPal or a Netflix gift card.
3. If an accepted method still fails, contact Netflix.

I can't change my payment method because there is no Update button

A partner, package provider or app store bills you, so Netflix holds no card to edit.

1. Open the Account page and read the Membership section.
2. Change payment with the partner named there.
3. Use a web browser rather than the Netflix app, which cannot manage payment methods.

The old card will not delete

It is the only method on file, or it is a third-party method that cannot be removed.

1. Add a new method with + Add Payment Method.
2. Make the new method Preferred, then select Delete on the old one.
3. For a backup on a partner package, contact Netflix support.

Account canceled after a partner payment problem

The partner could not collect payment, or you paused or canceled a package that included Netflix.

1. Sign in to the partner account and fix the payment issue.
2. Rejoin or relink Netflix through that partner.
3. If that fails, or the package is canceled, sign in at netflix.com and add your own payment method.

Frequently Asked Questions

Few Bing autocomplete questions are specific to Netflix, so these also come from the questions ranking pages answer.

How do I change the payment method on my Netflix account?

Sign in at netflix.com in a browser, open the Manage payment info page, and select Update next to your card or + Add Payment Method. Save the new details, and make sure the new method shows the Preferred badge.

Why don't I see an option to change my payment method on Netflix?

No option appears when a partner such as a cable, internet or mobile provider, or an app store, bills you. Check the Membership section of the Account page, then change the card in that partner's account instead.

Can I change my Netflix payment method from the mobile app?

No. Payment methods cannot be managed inside the Netflix app, except the version downloaded from the Samsung Galaxy Store. Open netflix.com in Safari or Chrome on your phone and use the Manage payment info page.

How do I change my Netflix payment method on a computer?

Open netflix.com/account in any browser, sign in, and select Manage payment info. From there you can update the current card, add a new card or PayPal, and set one as Preferred.

How do I change my Netflix payment method on iPhone?

Use Safari rather than the Netflix app. Go to netflix.com/account/membership/payment-methods, sign in, and tap Update or + Add Payment Method. If no payment options appear, a partner or app store bills you, and you change the card there.

How do I remove my old card from Netflix?

Open Manage payment info and select Delete on the old card. If it is your only method, add a new one first, because Netflix will not remove the last payment method on file.

What should I do if Netflix won't accept my new payment method?

Check the postal code, security code and expiration date, then retry. Make sure the card allows recurring online payments. If it still fails, try PayPal, a gift card or another card, or contact Netflix support.

Will changing my payment method restart my Netflix billing date?

Netflix does not say that a new payment method moves your billing date. You are charged monthly on the date you signed up, which can shift a day for time zones or to the month's last day when the date does not exist.

Can I pay for Netflix without a credit card?

Yes. In the US, Netflix accepts PayPal, prepaid Visa, Mastercard, American Express and Discover cards, and Netflix gift cards bought at retailers. You can redeem several gift cards on one account, and the balance is used before any card.

Can I use more than one payment method on Netflix?

Yes. Add extra methods on Manage payment info. The Preferred method is charged each month, and the others serve as backups that Netflix charges only when the Preferred method is declined.

Bottom Line

Change your Netflix payment method on the Manage payment info page in a web browser, and keep a second card or PayPal saved as a backup. The Netflix app cannot edit payment methods, and a backup is charged automatically when the Preferred card is declined, so your plan keeps running. If you are signing up fresh rather than switching cards, see the Netflix free trial guide for what currently exists.