If you’ve turned on two-step verification for one or more Google accounts you’re having, then you should know you may get into trouble when you don’t receive verification codes via SMS to your mobile phone, which prevents you from entering into your Gmail account. If you’ve downloaded or printed backup codes which you can then use to get into your email account.
Google 2-step verification page showing the message ‘ you seem to be having trouble getting your code. Please try again later’
Otherwise the best option would be to contact your service provider after waiting for half-a-day to ask why you’re not getting 2-step codes from Google, and ensure there is no problem from their end. The last option is to contact Google by choosing ‘Ask Google for help getting back into your account‘, which takes more than 3- 5 business days.
You can print the backup codes which you can use when you don’t get verification codes to your mobile phone by visiting https://accounts.google.com/b/0/SmsAuthSettings,
Google account backup codes
To use backup codes when you don’t receive the SMS, click on ‘Try another way to sign in’ and choose ‘Use a backup code you received from Google’ to get into your account.
Google recommends two-factor authentication enabled users to print backup codes.
Backup codes are especially useful for people who travel, have problems receiving SMS or voice calls, or cannot use the Google Authenticator mobile app.”
