Microsoft has quietly updated Windows 10’s support page to inform users that the Fresh Start feature is available only in Windows 10 1909 and earlier versions and says the feature functionality has been moved to Reset this PC in Windows 10 May 2020 Update.
Recently its been discovered that the Fresh Start feature in Windows 10 2004 lacks the ‘Get Started’ button to use the feature. We’ve reported feedback reports of missing the functionality dated back to 8 months, not taken into account by Microsoft before releasing Windows 10 May 2020 Update.
If you now visit Settings > Update & Security > Device Performance & Health > Fresh Start and click on Additional info,
Instead of opening the Settings page with the Get Started button, you’ll be redirected to the “Windows Security Track device performance & Health page’ in the browser. The page until yesterday hasn’t provided any information.
Today, Microsoft silently updated the page to say the feature is available for Windows 10 1909 and earlier versions. The company confirms the Fresh Start feature has been moved to Reset this PC in 2004 version.
Note
Fresh start is available for Windows 10 versions prior to 2004. For version 2004 and after, Fresh start functionality has been moved to Reset this PC. To reset your PC, go to Start > Settings > Update & Security > Recovery > Reset this PC > Get Started. Then select Keep my files, choose cloud or local, change your settings, and set Restore preinstalled apps? to No.
If you don’t see the option to Restore preinstalled apps, it means your PC doesn’t have preinstalled apps configured and won’t restore apps from your PC manufacurer.
See more recovery options in Windows 10
How to use Fresh Start feature integrated into Reset this PC in Windows 10 2004
1. Click on Start > Settings >Update & Security > Recovery > Reset this PC
2. Click Get Started
3. Choose ‘Keep my files’,
4. Select Cloud download or Local Reinstall
5. Click change settings
6. Set “Restore Preinstalled Apps” to No
Note: If you don’t see Restore Preinstalled apps, it means “your PC doesn’t have preinstalled apps configured and won’t restore apps from PC manufacturer”, says Microsoft
It is obvious that the option doesn’t appear when you clean install Windows 10. Thanks to Gylang.
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Is Fresh Start not working for You in Windows 10 2004? You’re not alone
