Malwarebytes disables Hardware Acceleration following User Interface Issues

Recently Malwarebytes has added a setting for Hardware Acceleration feature to its Settings and was enabled by default for some time, after receiving reports from users about interface issues it has caused, Malwarebytes has decided to disable hardware acceleration for new installations from the Malwarebytes 4.1.0.56 version 1.0.875 component update onwards.

Back in November 2019, Malwarebytes 4 has been launched with a new scanning engine, since then the anti-malware has received new updates with bug fixes and improvements. Malwarebytes version 4.1 has added the most requested dark mode/dark theme support on Windows 10.

There are reports on the Malwarebytes support forum [1] [2] [3] about Malwarebytes interface loading slowly or unresponsive or UI elements in the MB system tray icon are appearing empty without options.

The thing is Malwarebytes with hardware acceleration enabled isn’t compatible with some of the graphics drivers on Windows devices and causing issues in Malwarebytes UI which you can notice in the above screenshot. Malwarebytes Corporation has acknowledged these reports and ensured the hardware acceleration setting is disabled by default with the new CU it has released on April 15.

Malwarebytes 4.1 use hardware acceleration setting in Display

Malwarebytes 4.1 component update 1.0.875 Changelog:

1. Hardware acceleration is disabled by default ( for new installations)

2. Enhanced web protection

3. Enhanced component upgrade functionality

4. Enhanced detection and remediation

Issues fixed:

  • Web Protection interrupts connection to Azure Devops Agent and RDP
  • BSOD 0X7F and 0XD1 during UDP stress test
  • BSOD stop code: KERNEL SECURITY CHECK FAILURE bugcheck 139 -CU 1.0.825
  • Several additional issues relating to upgrading to 4.1
  • Several UI issues

If you’ve upgraded to the latest Malwarebytes version and having issues with Malwarebytes UI, go ahead and do the following

1. Settings > Display > Hardware acceleration,

2. Disable hardware acceleration when available, close and reopen Malwarebytes interface.

Related articles:

Malwarebytes embraces Dark theme for Windows version

Malwarebytes 4 gets its First update in 2020

Fix Malwarebytes 4 Shows “LoadLibrary failed with error 87: The parameter is incorrect”

Malwarebytes 4.0 release adds new Kanata Engine to detect Zero-Hour Threats [Offline Installer]

Fix Malwarebytes 4 Uninstall issues with Malwarebytes Support Tool in a Snap

Venkat Eswarlu

Venkat is an independent technology journalist and the founder of Techdows. He has been covering web browsers, Windows, and software news since 2009. His exclusive scoops on Chrome, Firefox, and Edge features have been cited by Forbes, TechCrunch, Wired, CNET, and other major publications.

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