Both Google and Mozilla noticed a spike in print crashes in Chrome and Firefox browsers with the recent Windows 10 Update, the teams relieved after the Patch Tuesday update resolved the issue.
Microsoft recently acknowledged the updates they published for various versions of Windows 10 caused “intermittent issues when printing”. This affected all the applications on Windows 10 including Chrome and Firefox and resulted in them to close or crash when an attempt is made to print..
Apparently, the spike in print crashes have been noticed by Google and Mozilla in their browsers, latter confirmed 18% of Firefox release crashes triggered because of that. Meanwhile Chromium team unaware of what triggered the issue as they haven’t made any changes in the codebase.
A bug has been created by user reporting that “Chrome crashes when I try to print after last Windows update”, other users in the thread also confirmed they’re also experiencing the same, one of them said, uninstalling KB4524148 update made the printer to work correctly for him.
On October 8, 2019, as part of Patch Tuesday, Microsoft has released updates for Windows 10 and confirmed the latest cumulative update has fixed the printing issue.
Addresses an issue with applications and printer drivers that utilize the Windows JavaScript engine (jscript.dll) for processing print jobs.
Chromium team closed the issue as Won’tFix by saying “since the latest Windows update has gone out to resolve the issue, and there have not been any reports of this issue within the last 24 hours on this bug tracker. The status is set to WontFix because Chromium did not make any code changes for this issue.”
Mozilla reporter too expressed the same “the first indication we have in early crash data from installations with the Win10 October Patch applies (OS build 18362.418) looks like the Printing crash issue is indeed resolved. ”
Related articles:
Cumulative Update KB4524147 for Windows 10 v1903 fixes Printing and .NET 3.5 install errors
I have the KB4524147 update, and printing crashes both Chrome and Firefox – but printing from Internet Explorer (sorry, Microsoft Edge) or Word has no problems . . . sabotage?
Chrome is completely unresponsive for my entire organization as of 9/23/19. We have tried rebooting, uninstalling and reinstalling and we are still getting the, “Ah Snap” crash message.
That has nothing to do with Windows 10 updates, it something to do with Renderer Code Integrity protection chrome introduced with 78 on Windows 10.https://techdows.com/2019/10/google-acknowledges-aw-snap-crashes-in-chrome-78-you-can-try-these-workarounds.html