How to Fix Error DXGI_ERROR_DEVICE_HUNG in Windows 10 & 11

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This article focuses on DXGI_ERROR_DEVICE_HUNG error encountered on Windows 10 and 11, aiming to provide a clear understanding of why it occurs, especially during heavy graphics tasks.

We will walk through simple steps to fix this error and share tips to prevent it from happening again. Our goal is to help you solve this problem quickly and get back to a smooth-running computer.

What is 0x887A0006 DXGI_ERROR_DEVICE_HUNG?

DXGI (DirectX Graphics Infrastructure) is a part of Windows that helps with graphics stuff like games and videos.


The dxgi_error_device_hung error usually pops up when there’s a problem with the graphics driver on Windows 10 and 11, especially when it’s working hard during games or other visual tasks.

This error can cause these applications to freeze or crash, which can be really annoying for users.

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Understanding the main causes can help fix the dxgi error device hung apex error more easily. Here are the key reasons for this error, especially seen in Apex Legends.

  • Old or Broken Drivers: Having outdated or corrupted graphics drivers is a common cause of the error. Drivers are essential for communication between your computer and graphics card. When they are outdated or malfunctioning, they can lead to miscommunications that result in this error.
  • Overclocking: Overclocking, or boosting the speed of your GPU beyond its default, can cause system instability, which may trigger the error. Attempting to boost performance can overwhelm the graphics card, leading to a hang.
  • Hardware Problems: When there are issues with hardware, like a graphics card that’s either malfunctioning or not correctly plugged in, it can trigger this error. Making sure the graphics card is properly positioned and working right is crucial to avoid these issues.
  • Software Clashes: Conflicts among various software, particularly graphics-heavy ones, can trigger the error. Sometimes, bugs in third-party software or games can cause the graphics driver to hang, disrupting smooth operations.
  • System Overheating Concerns: Overheating in computers can cause this error. If the GPU or system gets too hot, it might freeze, leading to the 0x887a0006 dxgi_error_device_hung error. Maintaining a cool system environment is crucial for preventing such errors and ensuring smooth performance.

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The Apex error can disrupt gameplay, becoming a major obstacle for players.

Having a clear understanding of the error will enable players to tackle it with simple methods. Follow this step-by-step process to resolve the error.

1. Update Graphic Drivers

  • Go to the device manager (right-click on “This PC” or “My Computer” on the desktop and select “Manage”).
Choose the Option PC or My Computer
  • Expand the “Display adapters” section, right-click on your graphics card, and select “Update driver.”
Choose Display Adapters and then right click to Update Driver Option
  • Choose “Search automatically for updated driver software” and follow the prompts.
Select the Option Search Automatically for Update Driver Software

2. Reinstall Graphics Drivers

  • In the device manager, right-click on your graphics card under “Display adapters” and select “Uninstall device.”
Uninstall Device to avoid DXGI_ERROR_DEVICE_HUNG
  • Restart your computer.
Restart the Computer to avoid DXGI_ERROR_DEVICE_HUNG
  • Windows will reinstall the graphics driver automatically, or you can download the latest driver from the manufacturer’s website and install it.

3. Adjust Graphics Settings

  • First, open the settings menu in the game or app, causing the error.
  • Look for the graphics settings section and lower the settings, or choose a simpler preset like “Medium” or “Low.”
  • Locate the resolution setting in the menu and choose a resolution smaller than the current one.
Adjust the Graphic Settings to Low or Medium and Adjust the Resolution Settings
  • Look for an option to switch between windowed mode and full screen, and try changing it to see if the error goes away.
Switch the Display Mode
  • Turn off any extra graphics features like shadows, anti-aliasing, or texture quality that might be available in the graphics settings.
Adjust the Texture Quality, Anti Aliasing and Shadow Settings
  • If there are any in-game overlays or graphics tweaking software running, turn them off.
  • Look for the V-Sync option in the settings and try turning it on or off to see if it helps.
Turn off the V-Sync Options to avoid DXGI_ERROR_DEVICE_HUNG
  • If the game or app allows, find the option to switch DirectX versions and try using a different version like DirectX 11 instead of DirectX 12.’

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4. Check for Overclocking

  • Open the overclocking software you used to overclock your GPU (Graphic Processing Unit).
  • Find the option to reset or revert to default settings.
  • Click on reset or revert, then save and exit the software.
  • Restart your computer to apply the changes.

5. Check for System Overheating

  • Ensure your computer is well-ventilated.
  • Clean any dust from vents and fans.

6. Check Hardware

  • Turn off your computer and unplug it from the power source.
  • Open the computer case and locate the graphics card.
  • Gently push down on the graphics card to make sure it’s seated properly in its slot.
  • Close the case, plug the computer back in, and turn it on to check if the error persists.
  • If the error continues, and if you have a spare graphics card, turn it off and unplug the computer again.
  • Open the case, carefully remove the current graphics card, and replace it with the spare one.
  • Close the case, plug the computer back in, and turn it on to check if the error is resolved with the different graphics card.

7. Update the Game or Application

  • Open the game or application that’s causing the error.
  • Go to the settings or help menu, usually found at the top or bottom corners.
  • Look for an option like “Check for updates” or “Update“.
  • Click on it, and if there’s an update available, follow the prompts to download and install it.
  • Once the update is complete, restart the game or application to see if the error is resolved.

8. Check for Software Conflict

  • Right-click on the taskbar at the bottom of your screen and select “Task Manager”.
  • Under the “Processes” tab, look for any programs that are not needed while you run the game or application.
  • Click on each unnecessary program and then click “End Task” to close it.
Open Task Manager and Click End Task to avoid DXGI_ERROR_DEVICE_HUNG
  • Once you’ve closed all unneeded programs, try running the game or application again to see if the error is resolved.

9. Perform a Clean Boot

  • Press Win+R, type “msconfig” and press enter.
Click Windows + R and type msconfig in the window
  • Go to the “Services” tab, check “Hide all Microsoft services,” and click “Disable all”.
Click the option Hide all Microsoft Services under the tab Services to avoid DXGI_ERROR_DEVICE_HUNG
  • Go to the “Startup” tab, click “Open Task Manager“, turn off all startup items, and restart your computer.
Disable all the program to avoid DXGI_ERROR_DEVICE_HUNG

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How to Prevent DXGI_ERROR_DEVICE_HUNG in Future?

Here are some measures to prevent the Apex error in future.

  • Update Graphics Drivers: Ensure that your graphics drivers are up to date with the latest versions available from the manufacturer’s website.
  • Optimize System Settings: Adjust system settings to ensure they are compatible with your graphics hardware, and reduce graphics settings in your applications if necessary.
  • Check for System Overheating: Ensure that your system is adequately cooled to prevent overheating which can cause graphics-related errors.
  • Avoid Overclocking: If your system is overclocked, consider returning to the default clock speeds to ensure stability.
  • Regular System Maintenance: Perform regular system maintenance such as cleaning out dust, checking for hardware issues, and keeping your operating system and software updated.

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The “dxgi error device hung” error in Apex Legends or any other game is a problem often linked to graphics drivers or hardware. It’s tricky to fix because there are many potential causes.

The straightforward solutions, such as updating software, resolving software conflicts, and regularly checking hardware and graphics cards, will also help prevent this error in the future.

Please comment down below for any queries or feedback. We will answer back shortly.

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1. What causes the DXGI_ERROR_DEVICE_HUNG error in Windows?

The error DXGI_ERROR_DEVICE_HUNG usually occurs when the graphics card stops responding, typically due to outdated or corrupted drivers, or sometimes due to hardware issues.

2. How can I fix the DXGI_ERROR_DEVICE_HUNG error?

You can try updating your graphics drivers, resetting the graphics settings in your application, or checking for system updates. If it’s a game causing the issue, try lowering the graphics settings within the game.

3. Are driver updates crucial for resolving this error?

Yes, keeping your graphics drivers updated is crucial as outdated drivers are a common cause of the DXGI_ERROR_DEVICE_HUNG error.

4. Can hardware issues trigger the DXGI_ERROR_DEVICE_HUNG error?

Yes, faulty or failing hardware, especially the graphics card, can trigger this error. Ensure your graphics card is seated properly and is not overheating.

5. What if updating drivers and checking hardware doesn’t resolve the error?

If the error persists, consider running a system file checker scan, contacting the software developer for support, or consulting with a tech professional to diagnose potential hardware issues.