How to Fix “an error occurred while starting roblox” Error

Image about How to Fix “an error occurred while starting roblox” Error

An error occurred while starting Roblox: it’s a message that can be quite frustrating for the millions who regularly enjoy this online platform.

Like with any software, there are occasional glitches. When you’re eager to dive into Roblox’s vast world but are stopped by this error, it can be not very reassuring.

This guide is here to provide clarity and assistance in navigating this specific challenge.

What does An Error Occurred While Starting Roblox?

Roblox is an online platform where users can create, play, and share games. It’s a space for creativity and gaming, offering opportunities for both developers and players.

When you see the message “An error occurred while starting Roblox: failed to create directory,” it means that Roblox tried to make a new folder or directory on your device but couldn’t.

This folder is usually needed for the game to store data or files. The error tells you that something stopped Roblox from setting up that essential space.

Also Check: Error Code 102630

Why am I Getting An Error Occurred While Starting Roblox?

If you’ve seen the message of the error on your device, it’s a way of Roblox saying something went wrong during its startup.

Here are some common reasons why this might happen:

  • Internet Issues: If your internet connection is slow or unstable, Roblox might have trouble connecting and starting up.
  • Outdated App: Just like old milk can go sour, an old version of Roblox might not work well. It might need an update.
  • Device Storage: If your device is out of space, Roblox can’t save necessary data or even launch properly.
  • Server Overload: Sometimes, too many people try to play Roblox at once. The servers get too busy, causing errors.
  • Corrupt Files: Think of this like a missing puzzle piece. If a Roblox file is damaged or missing, the game can’t start.
  • Permission Issues: If Roblox doesn’t have the right permissions on your device, it can’t do its job and might show an error.

You may need to check your network connection, adjust firewall settings, or temporarily turn off antivirus software.

Also Check: Error Code 224003

How to Fix an Error Occurred While Starting Roblox?

Getting the message “an error occurred while starting Roblox: HTTPQueryInfo failed” can be a bit confusing.

It’s Roblox’s way of saying something went wrong when it tried to connect online.

Here’s a structured step-by-step guide to assist you in addressing this issue:

Step 1: Check Your Internet Connection

A stable internet connection is crucial for running Roblox smoothly.

  • Ensure you’re connected to the internet.
  • Restart your router or modem if necessary.
  • Test other websites to confirm your connection is stable.
Checking the Internet Connection

Step 2: Update Roblox

Keeping Roblox updated is essential for optimal performance.

  • Outdated Roblox versions might lead to errors.
  • Visit the app store or Roblox’s official website to ensure you have the latest release.
Upgrade Roblox

Step 3: Clear Roblox Cache

Regular maintenance of app data can prevent unexpected glitches.

  • Old or corrupted data can introduce issues.
  • Access Roblox settings on your device.
  • Locate and select the option to clear cache or temporary files.
Clear Cache to avoid an error occurred while starting roblox

Step 4: Adjust Firewall or Antivirus Settings

Protect your device; some security settings might interfere with certain apps.

  • Security software might inadvertently block Roblox.
  • Review firewall or antivirus settings.
  • Ensure Roblox is on the list of permitted programs.
Antivirus Settings

Also Check: Error Code 232011

Step 5: Reinstall Roblox

If other solutions don’t resolve the issue, a fresh start might be needed.

  • As a last resort, consider a clean installation.
  • Remove Roblox from your device.
  • Download and install the latest version from Roblox’s official site.
Reinstall to avoid an error occurred while starting roblox


Experiencing technical difficulties with platforms such as Roblox can be challenging. It is essential to understand that startup issues with Roblox are not uncommon, and solutions are readily available.

By comprehensively understanding the root causes and following our structured guide, one can efficiently address these problems.

Furthermore, it’s advisable to regularly update the application and engage with the Roblox community for best practices and advice.

We wish you uninterrupted gaming sessions in the future.

Also Check: Error 1005

An Error Occurred While Starting Roblox FAQ’s

1. What is the “Error” on Windows 10 or 11?

It’s a generic term referring to issues or malfunctions that occur while using Windows 10 or 11.

2. How often can I expect this error?

The frequency depends on various factors like software compatibility, hardware health, and regular system updates.

3. How can I prevent such errors?

Keep your Windows updated, ensure software compatibility, and perform regular system checks.

4. Are there simple fixes available?

Yes, most errors can be addressed with basic troubleshooting, using built-in Windows tools, or by checking online forums.

5. Should I contact Microsoft support for every error?

Not necessarily. Many errors can be resolved with self-help methods. If persistent, consider professional assistance.

Other Roblox Articles