Today When I signed into Gmail, a warning in Gmail with red color has been shown that “Gmail is temporarily unable to access your contacts “. Gmail is not down, but I was unable to see chat window and contacts in Gmail.
The total error is this
“Gmail is temporarily unable to access your contacts , You may experience issues while this persists”.
With this error you can face
- Chat in Gmail not showing
- Auto filling of addresses while typing will not be working.
- Contact manager will not be loaded.
Solution to this problem seems to be exporting all contacts to a CSV file,then deleting all contacts inGmail and then importing contacts from CSV file into Gmail.
How to Fix ”Google Error We‘re sorry “
To export contacts from Gmail
1.Click contacts on the left side of Gmail
2. Click “Export “, select “everyone (all contacts) “.
3. In the export format select “Google CSV format “ and then click Export will save all contacts to a CSV file in your computer.
But Gmail exporting contacts feature no longer working today. I checked Google Apps status to check any issues are stated for Gmail today and found that some users unable to access Gmail and not mentioned anything about contacts.
Update: Gmail seems to have recovered from contacts problem, everything working fine now. If you see unable to access Contacts error in Gmail, you can follow above procedure to export contacts (hope exporting contacts works then) to CSV,delete contacts and then import contacts from CSV file.
Read 5 Ways to find is Gmail down or not
Interesting to see any update about this in Gmail blog.
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I have followed the steps you mentioned and hopefully I won’t face this error again. Will this fix on permanent basis or do you have any other solution if this error message comes again?
Thank you
AbdulBasit Makrani
This is just to update you that the same error message comes again on top. Do you have any other solution for this???
I have not faced that error again?
Which browser and version you’re using? try the below things
clear browser cache,
Try to access contacts via this link https://www.google.com/contacts_v1?
Better solution is that, wait for sometime. Google resolves it for you :)
Yep, we also should know is most experiencing the same by searching for that on twitter, its always better to visit Google Apps status dashboard to see what happened.