Recently I’ve installed AVG 2013 on my Computer (we’ve reviewed it here you may want to read) and started to using today when I tried to uninstall AVG from Control Panel I got “driver installation failed, setup error”, I’ve used AVG in the past but never got this error, it is always good to investigate reasons for getting this error, but the installation log saved doesn’t help much, let us take a look how to fix this.
Here is what error dialog says
Driver installation failed
Error code: 0xC0070643
Error message: General internal error.
Additional message: The removal of the product failed.
Driver installation failed (0xE0010057)
Context: Uninstallation of AVG, MSI action failed
Go online to learn more about this issue.
1. All you need to do is download AVG 2013 removal tool from here and run on your Computer.
2. Your Computer will automatically restart during AVG removal process, if your system shows blank screen with cursor for long time then you can restart or shutdown your Computer using physical buttons on your CPU.
3. Allow AVG remover to run on startup which removes other entries after the startup. That’s it you can install another antivirus or reinstall AVG on your Computer.
We’ve able to fix the driver installation failed error by using AVG remover and following steps 1 to 3 mentioned above.