Fix to “ Windows Explorer has encountered a Problem and needs to Close”

by Venkat eswarlu on January 16, 2010

in Troubleshooting

 Fix to “ Windows Explorer has encountered a Problem and needs to Close”

Whenever you started your computer or open any drive from My Computer, you may face one of familiar annoyances of Windows, i.e Windows Explorer shows error saying that “Windows Explorer encountered a problem and needs to close sorry for inconvenience “, if you click close button, Explorer disappears and you will be left with desktop only.

 Fix to “ Windows Explorer has encountered a Problem and needs to Close”

How to Fix “Dr.Watson Postmortem Debugger has encountered a Problem and needs to Close”

One dount that comes to user’s mind has his Computer infected?, You are probably right .Your computer may be infected with viruses or Trojans deeply hooked into Windows Explorer. Anti-virus in your computer may not be updated enough to detect them.

Unknown Process shown in Task Manager

Any PC user must always keep an eye on processes running in Task Manager, if you know disabling unknown processes that configure to run at Startup, you can disable them through MSConfig. But user should be sure what processes he is disabling, disabling  processes of Anti-Virus programs and other system programs may give chance to viruses and Trojans to ride user’s Computer.

Close Suspicious processes

Use Rkill to close all malicious processes running in the background. Try any one version of tool if Trojans block other version.

How to Fix “VLC media player has encountered a problem and needs to close”

Powerful Free spyware and Trojans remover

After closing malicious processes, we have a chance to install anti-virus programs or anti-malware tools.Download Malwarebytes Anti-malware (MBAM) and install it, update its database before performing a quick Scan. MBAM will detect and show threats if detected after scanning, which user can remove by clicking ‘remove all threats’. MBAM was very effective in remove rogue anti-viruses, rogue anti-spyware and Trojans.

Once the dangerous Trojans are deleted, update Anti-virus installed in your computer and perform whole computer scan with it. If you don’t have anti-virus installed in your computer, try Free AVs like AVG, Avast or Avira.

After performing the above process if no viruses or threats are detected by MABM and Anti-Virus program, then Windows Explorer file may has been corrupted.

User can fix Windows Explorer corrupted file in following Ways

1.Repairing Windows with Windows CD or DVD .

2.Using System File Checker which checks for integrity of System files and asks user to  insert Windows  OS CD to replace original files if system files were altered or modified by user or viruses. User need to run command  “sfc/scannow “ from command prompt in Windows.

3.This trick never tried, try to copy Windows Explorer file from virus free computer of running same Operating System located in Windows directory and then paste in Windows Directory of Virus or infected computer though USB drive. User here also has to backup original corrupted Windows Explorer file before doing this.

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{ 3 comments… read them below or add one }

Anonymous January 17, 2010 at 9:54 pm

I like MBAM, but if I am experiencing these type of troubles I run Norman Malware Cleaner http://www.norman.com/support/support_tools/58732/en , which takes care of the malware that even MBAM leaves behind. Good post nevertheless.

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ThatGuy January 11, 2011 at 6:24 am

Would’nt a ghost recovery work just as well? I did’nt get any XP cd with me when I got the computer, everything was installed already and I did’nt get the cds… All I could do was a recovery disk… But should’nt that be enough?

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Shruti October 26, 2011 at 12:27 pm

I too have the same problem ! whenever i try to open a particular folder, this message pops up ! whether i try to report the problem or ignore it, the system gets hanged.. i’m using windows xp with sp3 ! can you guys help !!

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